The length of a full grooming/ bathing appointments vary based on several factors, such as the dog's temperament, breed, age, size, type and condition of coat, and type of service requested. I'll give you a rough estimate of when it will be finished, which can be anywhere from 1 - 3 hours. Please be aware that because I am still getting to know your pet and vice versa, the initial grooming appointment may take longer than expected. Nail clipping and ear cleaning appointments take a few minutes, unless the pet is very difficult to work with.

Cash or bank transfer only, payable before the groom or immediately upon collection of your pet. Deposits are accepted via bank transfer or visiting the salon with cash when booking your appointment.

Your pet should get groomed every six to eight weeks on average. Naturally, there are many variables that affect this, including the breed, type, and length of the coat, how frequently the pet is outside or gets dirty or wet. The special requirements of each pet and owner, and the time and effort an owner dedicates to maintaining the coat at home. Some breeds, coat types and lengths are more prone to matting and will need much more frequent grooming for example some may need to visit the salon as frequently as once every two weeks. I can give you advice on the ideal interval for how frequently to have grooming sessions after I've met and worked on your pet.

For full grooming and bathing appointments I am currently booked up 1 - 2 months in advance. To avoid disappointment I advise that you book your pets appointment as far in advance as possible, especially if there is only a specific day of the week that you can do (e.g. Saturdays only) After you have scheduled an appointment, you can ask to be added to my waitlist for any upcoming earlier openings that may arise from last-minute cancellations or rescheduled appointments. I can usually find time between grooms to fit you in for an appointment within a week or two for services like nail clipping, ear cleaning, fringe trim.

Most of my clients bring their dogs to me. However I also offer services such as nail clipping, brushing and shaving small areas of matts for other pets. This is on an individual specific need basis so please contact me to discuss this further.